Back-office outsourcing — accounts payable/receivable, payroll processing, HR administration, and procurement support — is one of the highest-ROI nearshore use cases for mid-market US and Canadian companies.
Common Back-Office Functions Nearshored to CR
Accounts payable and receivable, month-end close support, payroll processing, benefits administration, expense reporting, vendor management, purchase order processing, and data entry/validation are all mature nearshore offerings from Costa Rica.
ROI Timeline
Most companies achieve full ROI on back-office nearshoring within 12–18 months, with ongoing savings of 40–55% relative to domestic equivalents. Transition timelines vary from 30 days (simple data processes) to 120 days (complex accounting functions).